General Service Disclaimer

Please Read

Tour experiences vary by individual

Results may differ from expectations

This disclaimer outlines the limits of liability for using our city and local guide services. Exploring Malaysia’s urban and local areas always involves unique, individual experiences.

Notice

All tours and information offered are provided in good faith, based on current knowledge and local expertise. While we aim for accuracy, we do not warrant completeness or that routes will always match descriptions due to changing conditions or unforeseen circumstances.

Liability Limitations

Please consider the following important legal limits:

You assume responsibility for your own safety and well-being on each tour.
We are not responsible for third-party actions, such as local business partners or event hosts.
Service interruptions, weather, or unexpected events may affect the outcome or enjoyment of your tour.
Any reliance on provided information is at your own discretion and risk.

Information Accuracy

Guides and route descriptions are prepared carefully, but local conditions and attractions may change without notice. We do not guarantee tours will always match descriptions exactly or that service will be uninterrupted.

Always confirm current details before your journey.

No Professional Advice

Information on the website is for general guidance only. It is not tailored legal, medical, or financial advice.

External Links

Our website may link to third-party sites for additional travel reference. We do not endorse, control, or take responsibility for content found on external sites.

Results Disclaimer

All journeys are personal. Outcomes vary, and experiences are never guaranteed. Results may vary.

Experience Variation Notice

Factors such as group size, weather, and guide availability may influence your experience.

Financial Disclaimer

Financial references on our site are solely for convenience.

No investment or money management services are offered or implied.
Site content is not investment, financial, or tax advice.
Consult a licensed financial advisor for specific advice.

Applicable Jurisdiction

This disclaimer follows Malaysian legal requirements.

Use of our services indicates agreement to these disclaimers, governed by Malaysian law and jurisdiction.

All disputes are handled per Malaysian laws and regulations.

Please follow local guidelines during travel and tours.

Indemnification

You agree to indemnify Paxenovia and our guides for any liability caused by your misuse of information or disregard of safety instructions.

Severability

If any provision is unenforceable, the remaining sections continue in full effect.

Updates

This disclaimer may be updated. Continued site use signals acceptance of changes.

Contact

Reach out to our team if you have questions or require clarification about services, guidance, or these disclaimers.

Contact Email: content@paxenovia.sbs

Contact Phone: +60 5-247 5305

Contact Address: Menara Prestige, No. 1, Jalan Pinang, Level 30-32, Kuala Lumpur 50450 Malaysia

Effective Date: December 28, 2025

Last Updated: December 27, 2025